Program Structure
1. Administrative & Front Desk Medical Assisting
(Online Theory: Hybrid | In-Person Lab/Practice: )
Introduction to Medical Assisting & Healthcare Systems
Medical Office Roles & Workflow
Medical Terminology
Front Desk Operations & Patient Reception
Appointment Scheduling & Practice Management Software
Patient Registration & Intake Forms
Insurance Basics (HMO, PPO, Medicaid, Medicare)
Medical Billing & Coding Fundamentals (CPT, ICD-10-CM, HCPCS overview)
Electronic Health Records (EHR) & Documentation
HIPAA Compliance & Patient Privacy
Customer Service & Professional Communication
2. Clinical Medical Assisting –
(Online Theory: | In-Person Lab: )
Infection Control, OSHA & Safety Standards
Vital Signs (BP, Pulse, Respiration, Temperature)
Patient Positioning & Draping
Room Preparation & Exam Assistance
Medical Instruments & Equipment Handling
Aseptic Technique & Sterilization
Specimen Collection (Urine, Stool – Basic Phlebotomy Overview Optional)
EKG Fundamentals & Patient Preparation
Medication Administration Basics (Non-IV)
First Aid & Emergency Response
Assisting with Minor Office Procedures
Documentation of Clinical Procedures
3. Professional Development & Career Readiness
(Online: | In-Person: )
Workplace Ethics & Professional Conduct
Cultural Competency in Healthcare
Patient Rights & Advocacy
Resume Development & Job Search Skills
Interview Preparation
Medical Assistant Scope of Practice
Teamwork & Time Management
Certification Preparation (Optional)
Curriculum aligns with foundational knowledge for entry-level Medical Assistant roles and may support preparation for:
CCMA (Certified Clinical Medical Assistant)
CMAA (Certified Medical Administrative Assistant)
(Certification eligibility subject to certifying body requirements.)
Career Opportunities
Graduates may qualify for employment as:
Medical Assistant (Clinical & Administrative)
Front Desk Medical Receptionist
Medical Office Assistant
Patient Care Coordinator
A registration fee of $75 is required for each course.